THE IMPACT OF EMPLOYEE CORPORATE SOCIAL RESPONSIBILITY ATTITUDES ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT: EVIDENCE FROM SRI LANKAN INSURANCE INDUSTRY

Sandarenu, H. and Weligamage S.S.

12Department of Finance, Faculty of Commerce and Management Studies, University of Kelaniya, Kelaniya, Sri Lanka

hansipremachandra@gmail.com, susima@kln.ac.lk

ABSTRACT

The purpose of this study was to highlight the employees’ CSR attitudes and their impact on job satisfaction and organizational commitment using the evidence from the employees in the Sri Lankan insurance industry. Economic, ethical, legal, and discretionary responsibility for employee job satisfaction and organizational commitment were considered as the study variables. Primary data was collected using a convenient sample method by distributing a questionnaire among 200 employees in five selected insurance companies in Sri Lanka. The study findings revealed that corporate social responsibility attitudes variables namely ethical and discretionary CSR attitudes have a positive relationship and significant impact on job satisfaction and organizational commitment. Economic responsibility attitudes have a significant impact on job satisfaction and have no significant impact on organizational commitment. Legal CSR attitudes have no significant impact on job satisfaction and organizational commitment. The findings of this study contribute to finding out the impact of employee CSR attitudes on job satisfaction and organizational commitment in employees in the Sri Lankan insurance industry and findings can be used for employers to take a better decisions.

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