As the pioneer academic center in risk & insurance education in Sri Lanka, the Department of Insurance and Valuation is committed to developing its stakeholders’ competencies through education, training, research, and other outreach programmes to more effectively manage the challenges in the fields of risk, insurance, and finance. The Department is also committed to pursuing excellence in teaching and learning in Risk, Insurance, and Finance by conducting research and community services while making all efforts to contribute to the vision of the Faculty of Business Studies and Finance.
The Department of Insurance and Valuation has positioned its name in the insurance industry by successfully conducting educational programmes for internal and external students. The Diploma in Risk Management & Insurance and the Higher Diploma in Risk Management & Insurance are the most successful and highly recognized academic programmes conducted by the Department for external students engaged in the insurance industry in Sri Lanka. Further, aligning with the vision & mission, the Department of Insurance and Valuation acts as an academic partner of leading insurance companies in Sri Lanka.
According to the official data published by IRCSL, at present, there are 28 insurance companies selling life and/or general insurance products, while 63 insurance brokers and 44,919 insurance agents work as their sales channels. Besides the insurance companies’ product training programme, no well-established and inter-connected academic programme is developed to get the essential theoretical and practical knowledge to perform in the insurance salesforce. As the pioneer academic center in insurance education in Sri Lanka, the Department of Insurance and Valuation addresses this national and industry requirement by introducing well-developed educational programmes for the employees working in the insurance industry and risk management field in Sri Lanka. Accordingly, the Advanced Certificate in Insurance Salesmanship programme aims to address the candidates who provide financial advice, act as insurance agents, or aspire to do both, including customer operations back-office staff and contact center team leaders. Therefore, by introducing this course, the Department of Insurance and Valuation aims to ensure that the insurance practitioners who provide advice and/or sell life, pensions, investment, personal, and commercial general insurance products possess the requisite basic knowledge of the insurance concepts, principles and market practices to be able to perform their jobs competently and ethically.
Further, this programme will be one of the windows to the academic programme ladder of the Department of Insurance and Valuation introduced for external students. Those who have completed the Certificate in Insurance Salesmanship will be eligible to claim two subject exemptions in the Diploma in Risk Management and Insurance of the Wayamba University in Sri Lanka.
The Advanced Certificate in Insurance Salesmanship aims to create a recognized basic academic qualification for the sales force staff members who provide advice and/or sell General and life insurance products in Sri Lanka. The programme provides the basic knowledge and skills necessary to successfully perform in the sales force of both the life and general insurance business and will be one of the core education qualifications sought by educated customers when meeting the sales force for shopping an insurance product in the future.
The programme aims to develop the knowledge and understanding of basic insurance principles, regulatory environment, and critical functions of underwriting and claims process, in addition to the insurance product knowledge such as life assurance, pension plans, motor, household, healthcare, and packaged commercial insurance. Also, the programe provides essential transferable skills including ICT and ethics, and professional practices for success in the insurance selling process.
No person shall be considered for admission to the Advanced Certificate Programme unless he/she has any one of the following qualifications.
The Advanced Certificate in Insurance Salesmanship is a basic academic qualification for the sales forces who provide advice and/or sell General and Life insurance products in Sri Lanka. Therefore, the target group of the proposed programme is as below.
NOTE: Medical certificates will not be taken into account for continuous assessments. Students will not receive marks for such components if he/she fails to attend the regular, continuous assessments or to meet the requirements due to any reason.
Course Code |
Course Name |
Core / Optional |
Credit |
CIS 113 |
Principles of Risk & Insurance |
Core |
3 |
Elective Course Unit |
Optional* |
4 |
|
CIS 143 |
Essential Digital Skills for Smart Adviser |
Core |
3 |
CIS 152 |
Business Ethics and Professional Practice |
Core |
2 |
CIS 163 |
Insurance Sales Project |
Core |
3 |
Total Credit |
15 |
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*Elective Course Units: |
|||
CIS 124 |
Practice of General Insurance |
Optional |
4 |
CIS 134 |
Practice of Life Assurance |
Optional |
4 |
The Advanced Certificate in Insurance Sales Management is a six-month programme fulfilling the requirement of SLQF Level 2. The medium of instruction will be in English and lectures will be conducted through online sessions. The number of credits to be offered during the course is 15 and Candidates should follow fthree (3) core courses and one (01) optional course with the project work during the programme to complete the certificate programme.
* Students shall select 1 optional course out of 2 elective course units.
Note: Detailed Course outlines are provided in Section I